The latest campaigning tool from the black and white campaign is a well executed Power Point mocking the presentation by Katrien Meire at the recent meeting: Black and White
I do find her claim that one wouldn't complain about a bad experience in a restaurant a little odd. There is always Trip Advisor. Moreover, we had poor service at a restaurant in Birmingham over Christmas and when we complained we got a discount and a free dessert. Of course, one doesn't identify with a restaurant.